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Privacy Policy

1. Introduction

We understand that Your privacy is important and we respect and value the privacy of anyone who plays our games - therefore we are conscious of collecting only the minimal amount of information required and ensure that we are doing so in a manner that is consistent with our obligations to Your rights under the law.

This Game Privacy Policy (“Policy”) describes the type of information we may collect from You or that You may provide in relation to individuals who play our game “Rogue Fortune” (the “Game”) including any platforms in which the game is available on, and how that information is collected and retained.

This Policy is a legally binding agreement between You (“User”, “You” or “Your” and Glowmade LTD (“Glowmade LTD”, “We”, “Us” or “Our”), a company registered in England with company number 09655330, whose registered address is 2nd Floor, Crossweys, 28-30 High Street, Guildford, England, GU1 3EL.

By purchasing, downloading or playing “Rogue Fortune” You acknowledge that You have read through and agree to this Privacy Policy.

We make decisions about how and why we use Your Personal Data when You use the Game. We are the sole Data Controller of this Personal Data.

This is separate to our websites Privacy Policy, which describes Your use of our website.

2. Personal Data we collect and how we collect it

We care greatly about Personal Data and want to minimise the amount we collect for the game.

Therefore, our privacy policy is really quite simple - When purchasing, downloading or interacting with Rogue Fortune, we do not collect or process any Personally Identifiable Information and therefore we do not retain any either.

 

You may choose to voluntarily submit Personal Information to us through customer support interactions or other interactions external to the Game itself, You are solely responsible for Your own Personal Information in instances where we have not requested this information be submitted to us.

When we refer to “Personal Information” or “Personally Identifiable Information” this is in accordance with definitions provided by Data Protection legislation.

3. How we collect and why we use Data

In this section, we will outline what data we collect and why - it’s legal basis for collection being either a Legitimate Interest or consent provided by You.

As outlined above, we keep collection of Personal Data to an absolute minimum, in the interests of transparency, we want to still list out the information we do collect about You, outline its usage and the legitimate interest that justifies its collection.

Telemetry / Gameplay Data

As You play the game we automatically collect technical data about Your device, platform and in-game actions. Any data we do collect is de-personalised, meaning that it cannot be traced back to You.

Our legal basis to collect this data is the legitimate interest of learning about our game and improving it.

Third Party Platforms

Third Party account credentials may be collected by the game and used to provide platform services (such as Steam, Xbox, Playstation, Nintendo Switch) in conjunction with the game.

No Personal Data that is processed in this manner is ever collected outside of the game instance itself - and therefore we do not store or retain this data.

Our legal basis to collect this data is the legitimate interest of being able to operate on platforms to make the game readily and widely available.

Crash Report Data & Logs

When the game crashes, information is sent to us that may include:

  • Platform

  • Basic Hardware Information

  • Device ID

  • User ID

  • Language

  • Operating System

  • Log Files that record a history of the game session

Any data that could be considered Personal Data (in this case Device ID and User ID) is de-personalised, meaning that it cannot be traced back to You. We do not record or store IP addresses.

Our legal basis to collect this data is the legitimate interest of maintaining and improving the technical stability of the Game.

Customer Support

When interacting with ourselves for customer support, You may voluntarily provide additional information that assists in identifying and resolving the query.

Any information provided, even when requested, is done so voluntarily and You acknowledge that You have given Your consent for Us to use Your Personal Information towards the direct purpose.

4. Children

We do not knowingly collect or use any Personal Data relating to Children under the age of 18. If You are under the age of 18, please do not submit any Personal Information. If You have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us to request we delete that child's Personal Information.

5. Security

Any Personal Data that is collected and retained is secured on computer servers in a controlled secure environment - we enforce and maintain administrative and physical safeguards to protect against unauthorized access and disclosure of Personal Information in our custody.

While we strive to protect Personal Information, You acknowledge that there are security and privacy limitations which are beyond our control and that any information and data may be viewed or tampered with despite our best efforts.

In the event of a data breach, we will take reasonable measures that may include investigations, working with law enforcement and the notification of individuals who we believe to have been affected.

6. Disclosure of Information

Depending on the information and service, we may share information with our affiliates, contracted companies and service providers (“Service Providers”) that we rely upon to assist and maintain the operation of our Game.

Any Service Providers that we work with operate with privacy policies that are consistent with ours or agree to abide by our policies. We do not share Personal Data with anyone that falls outside this agreement.

We may disclose any Personal Information we collected if required by law, legal or regulatory obligations.

7. How long do we retain Your Data

We keep Personal Data for the period that the game is available to play - Once the game is unavailable we will delete all Personal Data relating to the players of the Game.

We retain it for a period that complies with legal and regulatory obligations. Data that has been obfuscated and depersonalised may be kept indefinitely.

8. Changes and Amendments

We retain the right to make changes and amendments to this Policy, for example to ensure that we remain compliant with laws and regulations or to reflect changes we make to the Game and changes to how we utilise and store Your Personal Data.

We will revise the updated date at the bottom of the page to indicate that this Policy has changed. When we do, Your continued usage of The Game provides consent to these changes. If You do not agree with the changes to this Policy, You may continue to not use the Game and it’s related services.

9. Storage and Transfers

We are based in the UK and our data is primarily stored within the UK. However we collaborate with international service providers and Data may be transferred internationally, when we do so, this is within the regulatory guidance with contractual measures safeguarding such transfers.

10. Your Data Subject Rights

Everyone has the right to:
 

  • “Right to Object" - You have the right to object to how we use your Personal Data when based on a legitimate interest

  • “Right to Portability” - You have the right to request a downloadable copy of Your Personal Data and for us to transfer it to another Party

  • “Right to Access” - You have the right to request access to the Personal Data we use on You, and how we use it

  • “Right to Deletion” - You have the right to request that Personal Data about you is deleted

  • “Right to Correct” - You have the right to request amendments to the information about You that is wrong out outdated

  • “Right to Restrict” - You have the right to request to restrict the use of Your Personal Data

  • “Right to Withdraw Consent” - You have the right to withdraw Your consent, if that is the legal basis for us retaining Your Personal Data

Please be aware that these rights are not absolute, and there may be some situations in which we cannot fulfill Your Request. In any such case, we will communicate the reasons as to why.

For any requests, or queries regarding this Policy, You can contact us at:

 

Last Updated: 11/08/2026

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